If you are not completely satisfied with a device purchased at Conradhasselbach.de, of course, you can send it back to us within 14 days of receipt to return to us by following the steps below: "
The return can only be accepted if the goods are returned in their original state. The goods must be unworn and unwashed and are in re-established condition.
The goods to be replaced or returned must be the original invoice, the entire packaging material, labels as well as any accessories and instructions. Reimbursement or exchange are not possible for goods incomplete, damaged or dirty.
Please note that the return of certain items purchased on Conradhasselbach.de, such as underwear or personalized article, is not possible.
Further information about returns can be found in our terms and conditions below on ourWebsite ".
If you have further questions about your retourure, please do not hesitate to contact our customer service.
Of course we will gladly refund the original sales price of the returned goods. The purchase amount will be credited to you within 14 days of receipt of your return - always according to the method of payment you originally chosen when ordering:
The amount will be credited to the credit card account of the original buyer after processing the returned goods. The credit should be on the next credit card extraction of the buyer.
The refund of goods purchased via a gift voucher is done in the form of a new gift certificate.
Payment in advance
The credit takes place on the bank account from which they originally transferred. It can take up to 4 working days before the credit appears on your account.
The credit takes place on the PayPal account used by you. Whether the amount is deposited on your PayPal account or returned to your bank account, you can specify even at PayPal.
In any case, you will receive an e-mail notification as soon as the reimbursement is complete.